Do you need help understanding Medicare?

The Medicare/Medicaid Assistance Program (MMAP) at Senior Services provides high quality, unbiased benefits counseling without charge. Highly trained volunteer counselors are available to educate, counsel and empower Medicare beneficiaries and their caregivers so that they may make informed health benefit decisions.

Senior Services MMAP counselors are extremely knowledgeable and have received extensive training on Medicare/Medicaid benefits, eligibility, enrollment processes, claims, appeals, and much more. MMAP counselors are not affiliated with insurance companies and are not licensed to sell insurance policies; they are here to serve you objectively and confidentially. MMAP counselors are dedicated to assisting Medicare beneficiaries in Kalamazoo County and can be reached by calling the MMAP Hotline below. You can also click here to learn more about Medicare/Medicaid Assistance Programs throughout the State of Michigan.

MMAP Hotline: 1-800-803-7174

Do you know of a group of individuals who would like to hear more about the MMAP program?

Our MMAP counselors are available at no cost to present to local groups and organizations on the following topics:

  • Medicare/Medicaid benefits
  • Medicare Health and/or Prescription Drug Coverage plans
  • Identifying and reporting Medicare or Medicaid fraud, abuse, scams and identity theft