As of April 1, 2021, MMAP services have transferred to the

Area Agency on Aging Region IIIA

Do you need help understanding Medicare?

The Medicare/Medicaid Assistance Program (MMAP) provides high quality, unbiased benefits counseling without charge. Highly trained volunteer counselors are available to educate, counsel and empower Medicare beneficiaries and their caregivers so that they may make informed health benefit decisions.

MMAP counselors are extremely knowledgeable and have received extensive training on Medicare/Medicaid benefits, eligibility, enrollment processes, claims, appeals, and much more. MMAP counselors are not affiliated with insurance companies and are not licensed to sell insurance policies; they are here to serve you objectively and confidentially. MMAP counselors are dedicated to assisting Medicare beneficiaries in Kalamazoo County and can be reached by calling the MMAP Hotline at 1-800-803-7174. You can also click here to learn more about Medicare/Medicaid Assistance Programs throughout the State of Michigan.