When individuals call Senior Services we are dedicated to provide accurate information, linkage to beneficial services, and offer them the assistance they deserve. Our dedicated and professional staff is available from 8:30 am to 5:00 pm, Monday through Friday and is ready to help clarify the services and supports that may be available.
We encourage individuals to call our Customer Services Specialist or to stop in for a visit during our normal business hours. We are here to provide assistance, resources, and support so individuals can live as independently as possible for as long as possible. Those who prefer to receive information confidentially are encouraged to explore The Best of Care Catalog.
There is no charge for talking with our Customer Service Specialists; however we do welcome donations in order to continue to meet the growing need of services and support of the vulnerable individuals throughout Southwest Michigan.
In some instances, individuals may find themselves with more complex situations then our Customer Services Specialist is able to assist with. In this case, individuals may be referred to our specially trained Care Navigator staff or provided with up-to-date information from our community partners and the details to access them. Care Navigator and Support services at Senior Services are available to meet with individuals in their home, complete a comprehensive assessment of their needs, and help pinpoint the most helpful information available.
Contact our Customer Service Specialist today!
Senior Services Southwest Michigan
918 Jasper Street
Kalamazoo, MI 49001
Phone: (269) 382-0515
Fax: (269) 382-3189